Method 1Method 1 of 3:Uninstalling Google Chrome Extension. Open Chrome on your PC or Mac. You’ll find it under All Apps in the Windows Start menu and in the Applications folder in macOS. Click the ⁝ menu. It’s at the top-right corner of Chrome. Click More Tools. Alexa has expanded her virtual footprint to other interesting products and even software. You can access Alexa in apps like Amazon Music on iOS or Android. But while Alexa on an app is nice.
There can be several reason for this
1. Your Alexa device must on the same network as the computer running the My Media server software. If this is not the case, please go to the Settings menu and choose one of the options to allow your media to be streamed via the Internet
2. If your computer is running a software firewall, then you must have a rule configured to allow inbound TCP network connections on port 52050. The My Media for Alexa installation program will automatically create this rule for the standard Windows Firewall however if you are using any third party firewall or host intruson protection software then please check the software's instructions on how to create a similar firewall rule.
![Writing amazon alexa apps on a mac computer Writing amazon alexa apps on a mac computer](https://www.stratospherix.com/img/products/musicstreamermac/echo_s04.png)
Open Alexa App On Amazon
3. If your computer has multiple network connections, then please check that My Media has automatically picked the IP address that's in the same network as the Alexa device. You can do this on the Settings page. If it has not, you can override this IP address - this must be the IP address of the computer running the My Media server
Writing Amazon Alexa Apps On A Mac Laptop
4. The Sonos One does not currently support all the Audio Player API interfaces that My Media for Alexa requires; we hope that Sonos resolves this in a future software update.
Amazon Alexa Apps Set Up
5. Alexa streams your music from your music library therefore your computer must be on whilst you play your music. This also means your computer must not be sleeping or hibernated.